/* OS_4463 — Assistente (conversa com a IA). Feito primeiro para o celular:
   alvos de toque ≥ 44px, caixa de escrever presa acima da barra de baixo, letra 16px
   (o iPhone não dá zoom sozinho no campo), cartões em vez de listas longas. */
.zia { --zia-cor: #0f766e; --zia-cor2: #14b8a6; --zia-fundo: #f1f5f9; --zia-card: #fff; --zia-txt: #0f172a; --zia-sub: #64748b; --zia-borda: #e2e8f0;
  display: flex; flex-direction: column; min-height: calc(100dvh - 140px); background: var(--zia-fundo); border-radius: 16px; position: relative; }
.zia-cab { position: sticky; top: 0; z-index: 3; display: flex; align-items: center; gap: 10px; padding: 10px 12px;
  background: linear-gradient(135deg, var(--zia-cor), var(--zia-cor2)); color: #fff; border-radius: 16px 16px 0 0; }
.zia-cab-av, .zia-ola-av { width: 40px; height: 40px; border-radius: 50%; background: rgba(255,255,255,.22); display: grid; place-items: center; font-size: 22px; flex: none; }
.zia-cab-txt { flex: 1; display: flex; flex-direction: column; line-height: 1.2; }
.zia-cab-txt b { font-size: 16px; } .zia-cab-txt small { font-size: 12.5px; opacity: .9; }
.zia-icone { width: 44px; height: 44px; border-radius: 12px; border: 0; background: rgba(255,255,255,.16); color: #fff; font-size: 18px; cursor: pointer; }
.zia-icone:active { transform: scale(.94); }

.zia-lista { flex: 1; padding: 14px 10px 8px; display: flex; flex-direction: column; gap: 10px; }
.zia-carregando { text-align: center; color: var(--zia-sub); padding: 30px 0; }
.zia-linha { display: flex; gap: 8px; align-items: flex-end; animation: zia-entra .22s ease-out; }
.zia-linha.eu { justify-content: flex-end; }
.zia-av { width: 30px; height: 30px; border-radius: 50%; background: #ccfbf1; display: grid; place-items: center; font-size: 16px; flex: none; }
.zia-col { display: flex; flex-direction: column; gap: 8px; max-width: min(86%, 640px); min-width: 0; }
.zia-linha.eu .zia-col { align-items: flex-end; }
.zia-bolha { position: relative; padding: 9px 12px 20px; border-radius: 18px; font-size: 15.5px; line-height: 1.45; color: var(--zia-txt);
  background: var(--zia-card); box-shadow: 0 1px 2px rgba(15,23,42,.08); border-bottom-left-radius: 6px; overflow-wrap: anywhere; }
.zia-linha.eu .zia-bolha { background: var(--zia-cor); color: #fff; border-bottom-left-radius: 18px; border-bottom-right-radius: 6px; }
.zia-bolha p { margin: 0 0 6px; } .zia-bolha p:last-of-type { margin-bottom: 0; }
.zia-bolha ul { margin: 2px 0 6px; padding-left: 20px; } .zia-bolha li { margin: 2px 0; }
.zia-bolha .zia-tit { font-weight: 700; margin-top: 4px; }
.zia-bolha a { color: inherit; text-decoration: underline; word-break: break-all; }
.zia-hora { position: absolute; right: 11px; bottom: 4px; font-size: 11px; opacity: .6; }

.zia-dots { display: flex; gap: 5px; padding: 14px 16px; }
.zia-dots i { width: 8px; height: 8px; border-radius: 50%; background: #94a3b8; animation: zia-pula 1.1s infinite ease-in-out; }
.zia-dots i:nth-child(2) { animation-delay: .15s; } .zia-dots i:nth-child(3) { animation-delay: .3s; }

.zia-ola { text-align: center; padding: 18px 8px 6px; }
.zia-ola-av { margin: 0 auto 10px; width: 64px; height: 64px; font-size: 34px; background: #ccfbf1; }
.zia-ola h3 { font-size: 19px; font-weight: 700; color: var(--zia-txt); margin: 0 0 6px; }
.zia-ola p { font-size: 14.5px; color: var(--zia-sub); margin: 0 auto 14px; max-width: 420px; }
.zia-sug-grade { display: grid; grid-template-columns: 1fr 1fr; gap: 8px; max-width: 520px; margin: 0 auto; }
.zia-sug { min-height: 64px; padding: 10px; border-radius: 14px; border: 1px solid var(--zia-borda); background: var(--zia-card); color: var(--zia-txt);
  font-size: 14px; font-weight: 600; text-align: left; display: flex; flex-direction: column; gap: 4px; cursor: pointer; }
.zia-sug span { font-size: 20px; } .zia-sug:active, .zia-chip:active, .zia-bt:active { transform: scale(.97); }

.zia-pends { background: var(--zia-card); border-radius: 16px; box-shadow: 0 1px 2px rgba(15,23,42,.08); overflow: hidden; width: 100%; }
.zia-pends-cab { padding: 10px 14px; font-size: 13.5px; font-weight: 700; color: var(--zia-sub); border-bottom: 1px solid var(--zia-borda); }
.zia-urg { color: #dc2626; }
.zia-pend { display: flex; gap: 10px; padding: 12px 14px; border-bottom: 1px solid var(--zia-borda); border-left: 4px solid #f59e0b; align-items: center; }
.zia-pend:last-child { border-bottom: 0; } .zia-pend.alta { border-left-color: #dc2626; }
.zia-pend-txt { flex: 1; min-width: 0; }
.zia-pend-tit { font-size: 15px; font-weight: 600; color: var(--zia-txt); }
.zia-pend-det { font-size: 13.5px; color: var(--zia-sub); margin-top: 2px; overflow-wrap: anywhere; }
.zia-pend-resp { font-size: 12.5px; color: var(--zia-sub); margin-top: 4px; }
.zia-pend-bts { display: flex; flex-direction: column; gap: 6px; flex: none; }
.zia-vazio-pend { background: var(--zia-card); border-radius: 14px; padding: 14px; text-align: center; color: var(--zia-sub); }

.zia-bt { min-height: 40px; min-width: 88px; padding: 8px 12px; border-radius: 12px; border: 0; background: var(--zia-cor); color: #fff; font-size: 14px; font-weight: 600; cursor: pointer; }
.zia-bt.sec { background: #e2e8f0; color: var(--zia-txt); } .zia-bt.ok { background: #16a34a; }
.zia-bt:disabled { opacity: .55; }

.zia-conf { background: #fffbeb; border: 1px solid #fcd34d; border-radius: 16px; padding: 12px 14px; width: 100%; }
.zia-conf-tit { font-weight: 700; color: #92400e; font-size: 14px; }
.zia-conf-desc { font-size: 15px; color: var(--zia-txt); margin: 4px 0 10px; }
.zia-conf-bts { display: flex; gap: 8px; } .zia-conf-bts .zia-bt { flex: 1; min-height: 46px; }
.zia-conf-est { font-weight: 700; font-size: 14px; } .zia-conf-est.feita { color: #15803d; } .zia-conf-est.cancelada, .zia-conf-est.expirada { color: var(--zia-sub); }

.zia-erro { background: #fef2f2; color: #991b1b; border-radius: 12px; padding: 10px 12px; font-size: 14px; display: flex; gap: 8px; align-items: center; justify-content: space-between; flex-wrap: wrap; }
.zia-sem { text-align: center; padding: 28px 16px; font-size: 15px; } .zia-sem p { color: #64748b; margin-top: 6px; }

.zia-rodape { position: sticky; bottom: var(--zia-base, 0px); z-index: 3; background: var(--zia-fundo); padding: 6px 8px calc(8px + env(safe-area-inset-bottom, 0px)); border-radius: 0 0 16px 16px; }
.zia-chips { display: flex; gap: 6px; overflow-x: auto; padding: 2px 2px 8px; scrollbar-width: none; -webkit-overflow-scrolling: touch; }
.zia-chips::-webkit-scrollbar { display: none; }
.zia-chip { flex: none; min-height: 36px; padding: 6px 12px; border-radius: 999px; border: 1px solid var(--zia-borda); background: var(--zia-card); color: var(--zia-txt); font-size: 13.5px; white-space: nowrap; cursor: pointer; }
.zia-form { display: flex; align-items: flex-end; gap: 8px; background: var(--zia-card); border: 1px solid var(--zia-borda); border-radius: 24px; padding: 5px 5px 5px 14px; box-shadow: 0 2px 8px rgba(15,23,42,.06); }
.zia-form:focus-within { border-color: var(--zia-cor2); box-shadow: 0 0 0 3px rgba(20,184,166,.18); }
.zia-form textarea { flex: 1; border: 0; outline: 0; resize: none; background: transparent; font-size: 16px; line-height: 1.4; padding: 9px 0; max-height: 132px; color: var(--zia-txt); font-family: inherit; }
.zia-enviar { width: 44px; height: 44px; border-radius: 50%; border: 0; background: var(--zia-cor); color: #fff; display: grid; place-items: center; flex: none; cursor: pointer; transition: transform .12s, opacity .12s; }
.zia-enviar:disabled { opacity: .35; } .zia-enviar:not(:disabled):active { transform: scale(.92); }

/* Dentro do Meu Espaço: a conversa ocupa o cartão, sem a sombra da página cheia */
.zia.dentro { min-height: 70vh; }

@media (max-width: 767px) {
  .zia { border-radius: 0; margin: 0 -16px; min-height: calc(100dvh - 120px); }
  .zia-cab { border-radius: 0; } .zia-rodape { border-radius: 0; }
  .zia-col { max-width: 88%; }
}
@media (min-width: 768px) { .zia-pend-bts { flex-direction: row; } }
@keyframes zia-entra { from { opacity: 0; transform: translateY(6px); } to { opacity: 1; transform: none; } }
@keyframes zia-pula { 0%, 80%, 100% { transform: scale(.6); opacity: .5; } 40% { transform: scale(1); opacity: 1; } }
@media (prefers-reduced-motion: reduce) { .zia-linha, .zia-dots i { animation: none; } }

/* Tema escuro do painel */
:root[data-tema="escuro"] .zia { --zia-fundo: #0b1220; --zia-card: #111827; --zia-txt: #e5e7eb; --zia-sub: #94a3b8; --zia-borda: #1f2937; }
:root[data-tema="escuro"] .zia-conf { background: #2a2110; border-color: #854d0e; }
:root[data-tema="escuro"] .zia-bt.sec { background: #1f2937; color: #e5e7eb; }